Cancellation & Refund Policy

1. What you are buying

FitLinks is a digital subscription service. Paid plans (Creator and Influencer) are billed monthly and renew automatically until cancelled. Current prices are on our Pricing page.

2. Delivery

There is nothing physical to ship. FitLinks sells no goods and makes no deliveries by post or courier, so no shipping charges, delivery timelines or exchange of goods apply.

Your plan is activated immediately once your payment is confirmed, usually within seconds, and the upgraded limits appear on your dashboard straight away. If a payment succeeded but your plan has not changed within 30 minutes, email support@fitlinks.in with your payment reference and we will fix it.

3. How to cancel

• Email support@fitlinks.in from your registered address, or send us a message through the Contact page.
• We process cancellation requests within 2 to 3 working days and confirm by email once it is done.
• Cancellation takes effect at the end of your current billing period. You keep everything you paid for until then.
• Your recurring mandate is cancelled at the same time, so no further amount is debited.

4. What happens after cancellation

At the end of the paid period your account returns to the free Starter plan. Your creator page stays live and your links keep working.

If you have more content than the Starter plan allows, nothing is deleted immediately. We keep the excess for 7 days so you can resubscribe or tidy up yourself; only after that is the excess removed, oldest first.

5. Refunds

Because a subscription is delivered in full and instantly, we do not refund part-used billing periods. Cancelling stops the next renewal, and you keep access you have already paid for.

We do refund, in full, where:

• You were charged twice for the same period, or charged after cancelling.
• A payment was taken but the plan was never activated and we cannot fix it.
• You were billed by a technical error on our side.
• The charge was unauthorised, once verified.

Outside those cases, if you upgraded by mistake and tell us within 48 hours of the charge and have not meaningfully used the paid limits, write to us. We will look at it fairly and refund where that is the right outcome.

6. How to request a refund

Email support@fitlinks.in from your registered email address with your username and the payment reference. We acknowledge within 2 business days.

Approved refunds are issued to the original payment method only and are initiated within 5 to 7 business days.

7. Failed renewals

If an automatic renewal fails, we retry and email you. Your plan continues through a short grace period; if payment still does not succeed, the account moves to Starter under the same 7-day rule in clause 4. A failed renewal is never charged retrospectively.

8. Free plan

The Starter plan is free forever and involves no payment, so nothing in this policy applies to it.

9. Contact

Email support@fitlinks.in, or use our Contact page. We reply to every message.